If your turtle can't open its eyes and is constantly scratching with its claws, it may be because it's trying to clear out a foreign object or infection in its eyes. This is common, especially if the breeding environment is unclean or the water quality is poor.
It is recommended that you immediately check the turtle's breeding environment and water quality and ensure that the water quality remains clean and stable. Additionally, you can use some warm water to gently clean the turtle's eyes, but be careful not to let the water get into the turtle's nostrils or mouth. If you notice that your turtle's eyes remain red, swollen or have discharge, consult your veterinarian immediately for diagnosis and treatment.
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